Privacy Policy
Last updated: January 25, 2025
1. Introduction
ProbIntel ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.
2. Information We Collect
Information You Provide
- Account registration information (email, name, company)
- Payment and billing information
- Communications with our support team
- Survey responses and feedback
Information Collected Automatically
- API usage data and request logs
- IP addresses and device information
- Browser type and settings
- Referral URLs and page views
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send technical notices, updates, and security alerts
- Respond to your comments and questions
- Monitor and analyze usage patterns and trends
- Detect, investigate, and prevent fraudulent or unauthorized activity
4. Data Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who perform services on our behalf (hosting, payment processing, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication measures
- Employee training on data protection
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. API usage logs are retained according to your subscription plan's data retention policy.
7. Your Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at support@probintel.com.
8. Cookies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze site traffic and usage
- Provide personalized content
You can control cookies through your browser settings.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
10. Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact: